We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugin, we will be happy to provide a full refund within 14 days of the original upgrade date.
Refund conditions
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the plugin.
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its functions.
- You have attempted to resolve your issue(s) with our support team by contacting us
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- Refunds will not be granted if you simply decide not to use the plugin.
By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
Questions
If you have any additional questions or would like to request a refund, please contact us.
We can try to fix technical issues or develop missing features if you plan to use our plugin.
If we can’t resolve the issue or add the feature within reasonable amount of time, we will be happy to still give you the refund.
No. We only handle refund requests within the valid refund period. If you ask for a refund after the 14-day period, we can’t give you a refund anymore. The best option is to just cancel your plan.